Topics in Communication Studies (395-DL-20)
Topic
Crisis Communication
Instructors
Olga Kamenchuk Nisbet
Dr. Olga Kamenchuk is Associate Professor of Instruction at the School of Communication and an Associate Research Professor at the Institute for Policy Research, Northwestern University. Previously she worked as an Associate Professor (Clinical) at the School of Communication and Department of Slavic and Eastern European Languages and Cultures, as well as a Co-Director of Eurasian Security and Governance Program at the Mershon Center for International Security Studies at The Ohio State University. Her PhD is in Psychology; she teaches courses in strategic communication at Northwestern University and conducts research in the areas of political psychology, international communication, public opinion and public diplomacy, as well as authoritarianism vs. democracy.
Meeting Info
Online: TBA
Overview of class
This course introduces students to the field of crisis communication. The aim of the course is to provide students with the knowledge and skills to be competent crisis communicators in a variety of settings, from organizational and corporate to individual. Students will learn how professionals prepare for and respond to crises, as well as how they develop and implement crisis communication plans.
The course is conducted completely online. A technology fee will be added to tuition.
Registration Requirements
Prerequisites: none
Learning Objectives
By the end of this course, you will be able to:
Recognize and interpret current trends in crisis communication.
Define and summarize major theoretical and empirical approaches critical to navigating crisis communication.
Examine audiences.
Analyze crises.
Assess crisis communication opportunities.
Build a crisis communication strategy.
Class Materials (Required)
The required textbook for this course is: Fearn-Banks, K. (2017). Crisis communications: A casebook approach (5th ed.). Routledge. Besides this book, the instructor will provide a list of readings consisting of book chapters, articles, and other required and recommended materials.
Class Attributes
Asynchronous:Remote class-no scheduled mtg time